Event Support Helpline: Answers for TDs

The PDGA is pleased to announce the creation of the Event Support Helpline: a new resource for PDGA Event Directors. The Event Support Helpline will connect Event Directors with members of the PDGA Event Support Team (EST), who will be able to assist with troubleshooting, event best practices, questions about the Official Rules of Disc Golf, Competition Manual and Tour Standards, as well as training on the functions of the Digital Scorecard, Tournament Manager, and Tournament Central. The Event Support Helpline is available now, see below for hours of operation and contact details.

Duffy joins the Event Support Team

In addition, the PDGA is proud to announce that Rebecca Duffy has joined the EST as a third Event Support & Training Manager. Rebecca has many years of experience with the PDGA as a player, Event Director, and Marshal. Rebecca’s PDGA resume also includes directing a PDGA Major and serving on the PDGA Board of Directors during 2011-2018, including six years as Board President.

The PDGA Director of Event Support, Andrew Sweeton, remarked, “We are extremely fortunate to add someone of Rebecca’s caliber to the already stellar event support staff. Rebecca’s disc golf and professional experience will be put to great use in support of our Event Directors.”

The EST now consists of five highly experienced staff members - Sweeton, Duffy, Todd Lion, Amber Schoch, and Mike “Sully” Sullivan - all whose primary focus is on providing direct support to PDGA Event Directors in the sanctioning, planning, and operations of their events, the use of PDGA technology platforms to manage those events, as well as increasing the professionalism of all events ranging from local PDGA Leagues to PDGA Majors.

Previous Article with info on the EST Staff  >>

Event Support Hours

EST Helpline Primary Hours:

Mon-Fri: 9am-5pm Eastern
Sat-Sun: Noon-5pm Eastern

Off-hours and US Holidays:

Although there may be some additional hours of coverage available, during off-hours and US Holidays, the team will operate on a “Best Efforts” standing. Event Directors should use the email address for the best results during off-hours and US holidays.

How to contact the PDGA Event Support Helpline

Email: [email protected]

PDGA Website: Contact page

Phone: 1-762-253-2200